PRODUCT WARRANTY
Johnson Outdoors Marine Electronics, Inc. (“JOME”) extends the following limited warranty to the original retail purchaser only.
Warranty coverage is not transferable.
CANNON LIMITED LIFETIME WARRANTY
JOME warrants to the original purchaser that if the accompanying product (see exclusions below) proves to be defective in material or workmanship within the following warranty periods, JOME will, at its option, either repair or replace same without charge (but no cash refunds will be made):
The boom, motor (if applicable), and reel, plus all plastic parts, including but not limited to frames and bases, will be free from defects in materials and workmanship, subject to normal wear and tear, for the original purchaser’s lifetime.
All other items will have 1-year limited warranties from the date of original retail purchase, except THE FOLLOWING ITEMS THAT HAVE NO WARRANTY: swivel lock pin, weights, wire cable, and switch/circuit breaker boot covers.
LIMITATION AND EXCLUSION OF IMPLIED WARRANTIES AND CERTAIN DAMAGES
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THESE LIMITED WARRANTIES. JOME DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES, AND IN NO EVENT SHALL ANY IMPLIED WARRANTIES (EXCEPT ON THE BOOM, MOTOR, REELS, AND ALL PLASTIC PARTS), INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, EXTEND BEYOND ONE YEAR FROM THE DATE OF PURCHASE (AND IN THE CASE OF THE SWIVEL LOCK PIN, WEIGHTS, AND WIRE CABLE, JOME DISCLAIMS ALL IMPLIED WARRANTIES). THIS WRITING CONSTITUTES THE ENTIRE AGREEMENT OF THE PARTIES WITH RESPECT TO THE SUBJECT MATTER HEREOF; NO WAIVER OR AMENDMENT SHALL BE VALID UNLESS IN WRITING SIGNED BY JOME.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
CANNON SERVICE POLICY
AFTER THE APPLICABLE WARRANTY PERIOD
After the applicable warranty period, or, if one of the above exclusions applies, Cannon® products will be repaired for a charge of parts plus labor. All repairs by Authorized Service Centers, after the applicable warranty period, carry a 90-Day Limited Warranty, subject to the exclusions and limitations stated above.
TO ENFORCE WARRANTY OR TO OBTAIN REPAIRS AFTER WARRANTY
To obtain warranty service in the U.S., the downrigger believed to be defective and the proof of original purchase (including the date of purchase) must be presented to a Cannon® Authorized Service Center. To locate an Authorized Service Center go to cannon.johnsonoutdoors.com/us/support/service-providers/locate. Except as noted below, any charges incurred for service calls, transportation or shipping/freight to/from the Cannon Authorized Service Center, labor to haul out, remove, re-install or re-rig products for warranty service, or any similar items are the sole and exclusive responsibility of the purchaser. Warranty service can be arranged by contacting a Cannon Authorized Service Center. If the necessary repairs are covered by the warranty, we will pay the return shipping charges to any destination within the United States. Downriggers purchased outside of the U.S. (or parts of such downriggers) must be returned prepaid with proof of purchase (including the date of purchase and serial number) to any Authorized Cannon Service Center in the country of purchase.
To contact Cannon Customer Service, go to cannon-help.johnsonoutdoors.com.
NOTICE: Do not return your Cannon downrigger or parts to your retailer. Your retailer is not authorized to repair or replace them.
For Major parts, such as the motor and main frame, the full Downrigger must be delivered to a Cannon Authorized Service Center, for repair or replacement. To reduce shipping costs, we suggest removal of loose parts such as the boom and rod holders. Small parts that can be easily removed such as the handle and/or the counter, may be removed from the downrigger and serviced separately from the downrigger.
Retain your sales receipt.
Proof of purchase must accompany product when returned.